Why did my order not go through? There are plenty of funds on my card

Most times when your card is declined, or wont go through the reason is that your card is a Pre-Paid card. These cards can work through our system but many wont because they are purchased without any tracking back to the owner of the card. The e-commerce platform we use will not accept Pre-Paid cards that are not able to be traceable. This is because these cards are often used for fraudulent reasons. Please ensure you purchase your card through a reputable agency and your details are recorded with them. then you shouldn't have a problem using them onĀ  the Treasure Studios Art shop.

Sometimes you will receive a decline code, here is a link to the list of decline codes that may match the one you receive on your prepaid card. https://stripe.com/docs/declines/codes

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